This Privacy Policy explains how Voudouris Consulting (“Voudouris Consulting”, “we”, “us”, or “our”), operating as Dre Voudouris, collects, uses, and protects personal information when you visit drevoudouris.com (the “Site”) or work with us. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).
1. Information we collect
Information you give us
- Contact details, such as your name, email address, phone number, and business name, when you fill out a form, book a call, or email us.
- Project information you share with us, such as your website, goals, budget, and timeline.
- Free website audit requests, including your name, email address, business website, and whether you’d like to receive our newsletter.
- Billing information needed to invoice you. Card payments are processed by our payment provider; we do not store full card numbers.
Information collected automatically
- Basic usage data, such as pages visited, approximate location, device and browser type, and how you arrived at the Site.
- When you submit a form, the page you came from and any campaign details in the link (for example, from an ad or newsletter), so we know how you found us.
- Technical information used to protect our forms from spam, such as your browser and device details.
- Cookies and similar technologies used for site functionality (see section 6).
2. How we use your information
- To respond to enquiries and provide quotes, audits, and proposals.
- To deliver, manage, and invoice our services.
- To improve the Site and understand how visitors use it.
- To send our newsletter, but only if you tick the newsletter box. We keep a record of when and how you agreed, and every newsletter includes an unsubscribe link.
- To meet legal, tax, and accounting obligations.
We only use your information for the purposes it was collected for, or purposes you would reasonably expect, unless we ask for your consent first.
3. Consent
By submitting your information through the Site or contacting us, you consent to us collecting and using it as described in this policy. You can withdraw your consent at any time by contacting us, although this may affect our ability to provide services to you.
4. Sharing your information
We do not sell or rent your personal information. We share it only with trusted service providers that help us run our business, such as website hosting, form and scheduling tools, live chat, email, analytics, accounting, and payment processing. These providers may only use your information to provide services to us.
The main providers we use are:
- Cloudflare, to host the Site, process form submissions, store contact and audit requests, protect our forms from spam (Cloudflare Turnstile), and measure visits (Cloudflare Web Analytics).
- Resend, to deliver form notifications and emails.
- Beehiiv, to send our newsletter, only if you opt in.
- Cal.com, to schedule calls you book with us.
- Google Workspace, for our business email.
We may also disclose information if required by law, or to protect our rights, property, or safety.
5. Where your information is stored
Some of our service providers store data outside Canada, including in the United States. When that happens, your information may be subject to the laws of that country and accessible to its authorities.
6. Cookies and analytics
The Site uses a small number of cookies and similar tools to keep it working properly. To understand how visitors use the Site, we use Cloudflare Web Analytics, which does not use cookies or collect personal information. We also count visits and form submissions on the free website audit page without identifying you. You can block or delete cookies in your browser settings. Some parts of the Site may not work as intended if you do.
Our live chat is provided by Tidio. When you use it, the messages and any contact details you share are stored by Tidio so we can reply, and Tidio may set cookies to keep your conversation going between pages.
7. How long we keep it
We keep personal information only as long as needed for the purposes above, or as required by law (for example, financial records). When it is no longer needed, we securely delete or anonymize it.
8. How we protect it
We use reasonable safeguards, such as secure, access-controlled tools and encrypted connections, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your rights
You can ask to access the personal information we hold about you, correct anything inaccurate, or withdraw your consent. To make a request, contact us using the details below. We will respond within 30 days.
10. Third-party links
The Site may link to other websites. We are not responsible for their content or privacy practices, so please review their policies.
11. Children
The Site and our services are intended for businesses. We do not knowingly collect personal information from children.
12. Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it was last changed.
13. Contact us
For privacy questions or requests, contact:
Voudouris Consulting
Toronto, Ontario, Canada
Email: [email protected]
If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.